What happens if an employee doesn't start with us, but we've paid the setup fee? : Client Support Portal

What happens if an employee doesn't start with us, but we've paid the setup fee?

If an employee doesn't start and you've already paid the setup fee, no worries! Since the setup fee is tied to that specific individual, we'll quickly reach out to offer you two options: either apply the fee as a credit toward your next invoice or request a direct refund. We strive to make this process as smooth and hassle-free as possible for you.

Billing Management

What happens if an employee doesn't start with us, but we've paid the setup fee?