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            Knowledge Base

            Categories

            • Getting Started
            • What We Offer
            • Account Management
            • Billing Management/Procurement
            • FiltaHR Platform
            • Employee Resources
            • Employee Benefits Administration

            Account Management

            • What is a Master Services Agreement (MSA)?
            • How can I get a copy of my Master Services Agreement (MSA)?
            • What's an Employee Costing Agreement (ECA)?
            • How can I get my employee's Employee Costing Agreement (ECA)?
            • What's the difference between a Master Services Agreement (MSA) and an Employee Costing Agreement (ECA)?
            • What is the minimum term with Filta?
            • Philippines Minimum Term
            • Colombia Minimum Term
            • How do I change my account information/details with Filta?
            • How do I make changes to my Master Services Agreement (MSA) with Filta?
            • How do I make changes to my Employee Costing Agreement (ECA) with Filta
            • How do I terminate my agreement with Filta?
            • If I terminate my agreement with Filta, are there any termination fees?
            • Why do I need to complete a Know Your Customer (KYC) form?
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